Scarlet Robin
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Security + Privacy

thescarletrobin.com respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at thescarletrobin.com Web site. You as our valued customer can be assured we will never sell or give our customer mailing lists to other companies or firms.

Part I. Information Collection

thescarletrobin.com collects information through our Web site at several points. We collect the following information about primary visitors: web site addresses, internet service providers.

We may also collect the names, addresses and telephone numbers which our users divulge about other people, [such as referrals or gift purchases.] thescarletrobin.com does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We verify the accuracy of this information by comparing registered users data with that collected automatically.

We collect this information through registration forms, click stream tracking, automatic logging files, and so on. The information is collected voluntary and involuntary. To receive our products and services, personal information such as name, address telephone number, email address and credit card information is mandatory because this is necessary to quickly process an order and facilitate credit card processing.

We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable thescarletrobin.com to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do collect personally identifiable information. This information is collected so that regular customers can expedite the purchasing of items through our web store.

Part II. Information Usage.

The information collected by thescarletrobin.com will be used for our business purposes only. Users who provide information will receive email announcements or advertisements via email or regular mail.

Registered users will receive additional announcements from us about products, services, special deals, and in the future newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources.

We may share data with the following third parties: shipping companies, such as United States Post Office and United Parcel Service, credit card companies. These third parties will use the information as follows: to ship purchased items to you the customer, and to complete a sales transaction. Users may opt out to have their information shared with third parties.

If in the future our Web site might offer chats, forums or message boards. Please be advised that information posted in these venues becomes public knowledge.

If our policy on information collection or uses changes, will advise you by posting the changes here on our privacy policy page, and via email to our registered customers.

Part III. Access to Information

thescarletrobin.com maintains the accuracy of our information by updating our customer lists periodically. Users may access their own personal information and contact us about inaccuracies they may find by requesting via mail the information we have in our records. Users may delete their information from our database by requesting in writing that we delete their records.

Part IV. Problem Resolution

If problems arise, users may contact thescarletrobin.com by email at info@thescarletrobin.com or via mail at:
The Scarlet Robin
PO Box 1274
Germantown, MD 20874

We are committed to resolving disputes within a 90 day time frame.

Safe + Secure Shopping

The Scarlet Robin uses a technology called SSL (secure sockets layer) to keep your personal information safe and confidential as it travels from your computer to our servers. SSL is an encryption technology that scrambles/encodes a message so that only the recipient can unscramble the data. All of the ordering information you provide -- including your name, address, and credit card number -- is encrypted by your SSL-enabled browser BEFORE it gets sent.

The Scarlet Robin makes use of RapidSSL's Secure Server Technology to insure your credit card and billing information cannot be read as it travels through the Internet. Only when it reaches our servers and travels behind our firewall is the data unscrambled. Using a Secure Server ID from RapidSSL enables us to conduct authenticated, encrypted on-line commerce. Online users and consumers are able to submit credit card numbers or other personal information to us, with the assurance that they are really doing business with The Scarlet Robin and not an impostor.

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